Case Study: AutoClaims Direct achieves scalable, automated finance and saves 45 hours/month with Sage Intacct

AutoClaims Direct drives financial transparency with Sage Intacct

AutoClaims Direct, Inc. is a California-based company that connects insurers with technology and service providers for auto and property claims, having processed over $3 billion in assessed damages for more than 225 insurers. Facing rapid growth and the limitations of QuickBooks and outsourced accounting, the company brought finance in-house and sought a scalable ERP to automate manual A/R/A/P tasks and integrate with its proprietary claims management system.

Implementing Sage Intacct delivered fast integration, flexible bulk and custom invoicing, and real‑time data flows between systems—reducing manual A/R/A/P work by about 45 hours per month, cutting A/R aging and shortening invoicing/payment cycles by more than 25 days, and saving at least four days monthly on AP processing. The solution improved reporting and dashboards for strategic decision-making, enhanced customer experience, and kept the finance team lean while supporting projected revenue growth for the next 5–7 years.

Auto Claims Direct

Kristy Facchini

Chief Financial Officer