Case Study: Betachem achieves a 33% efficiency gain and streamlined distribution with Sage 100 ERP

The Chemistry’s Right for Betachem: Streamlined Distribution for Importer

Betachem, Inc., a small pharmaceutical distributor in Upper Saddle River, NJ, faced an outdated proprietary accounting system and needed a comprehensive package to automate accounting and operations, track batch/lot and drug master file data, manage returns, and give its sales team real-time order and inventory visibility. Betachem selected Sage and implemented Sage 100 ERP (with Sage SalesLogix Sales integration) to replace its legacy system.

Sage delivered Sage 100 ERP with modules including SalesLogix Sales and the RMA (Return Merchandise Authorization) module, centralizing returns, carrying inventory-specific fields to invoices, and linking CRM to back-office data. As a result of Sage’s solution, Betachem streamlined operations, automated RMA processes, improved customer service, and increased overall efficiencies by one-third (≈33%), enabling continued growth.

Betachem

Kevin Caldera

Controller