Case Study: Sonnax Industries achieves faster order turnaround and improved customer service with Sage ERP X3

Sonnax Industries Modernizes and Enhances Customer Service With Sage ERP X3

Sonnax Industries, Inc., a Vermont-based manufacturer and distributor of automatic-transmission components serving 800 customers nationwide and handling more than 40,000 shipments a year, faced a decade-old ERP that could not keep up with growth or meet fast turnaround requirements. To modernize operations and preserve its reputation for rapid delivery and service, Sonnax selected Sage and implemented the Sage ERP X3 system.

Sage delivered Sage ERP X3’s tightly integrated, configurable modules and advanced pricing functionality, replacing manual, fragmented processes. The solution enabled real-time order-entry inquiries, availability and credit checks while on the phone, streamlined and automated workflows, reduced order cycle time, and improved customer satisfaction—allowing Sonnax to continue daily shipments through go-live and gain a competitive edge from Sage’s robust multi-level pricing.

Sonnax Industries

Jeff Loewer

IT Manager