Case Study: SkyGolf streamlines order processing and boosts customer service with Sage 500 ERP

SkyGolf® Scores a Hole-in-One With Sage 500 ERP and Sage SalesLogix

SkyGolf, maker of the SkyCaddie golf rangefinder, faced rapid global growth that outstripped its legacy systems and needed an enterprise-class solution to optimize distribution and customer service. To meet that challenge, SkyGolf selected Sage 500 ERP and Sage SalesLogix from Sage to replace Sage 100 and provide integrated ERP and CRM capabilities.

Sage implemented an integrated solution combining Sage 500 ERP (with barcode-driven warehouse processes and UPS integration) and Sage SalesLogix (capturing online registrations and service history), giving SkyGolf end-to-end serial-number tracking and a unified customer/device database. The result, says SkyGolf, is dramatically improved warehouse shipping efficiency, faster and more accurate order processing, better customer service with complete unit lifecycles, and streamlined operations across the U.S. and U.K., saving time and money for the business.

SkyGolf

Becky Hunt

Director of Business Operations