Case Study: RTI Hotel Supply, Inc. achieves streamlined operations and higher service levels with Sage ERP (Sage 300 & Sage CRM)

Sage 300 Delivers Key Amenities To Rti Hotel Supply

RTI Hotel Supply, Inc., a Miami-based hospitality distributor serving the Caribbean and Latin American markets, faced rapid growth and international expansion while running an out-of-date accounting and distribution system. To modernize operations and gain a 360-degree view of customers, RTI updated its Sage solution—retaining Sage 300 for accounting and distribution and adding Sage CRM from Sage.

Sage updated and extended RTI’s Sage 300 system and implemented Sage CRM to deliver end-to-end functionality across purchasing, inventory, shipping and accounts payable, plus synchronized customer/vendor data and Outlook integration. The solution improved warehouse picking and freight consolidation, made cycle counts and inventory accuracy easier, refined purchasing decisions via sales and margin reporting, and let RTI grow without adding staff—RTI held its staff level steady during significant growth while boosting service levels and operational efficiency.

RTI Hotel Supply, Inc

Robert Perlman

President and Owner