Case Study: AM Appliance Group achieves streamlined, profitable operations with Sage 100 ERP

Sage 100 ERP—an Energy-Efficient Solution for AM Appliance Group

AM Appliance Group, Inc., a $75M North American wholesaler of high‑end appliances, struggled with an entry‑level accounting system that crashed during peak use, forced manual order processing, and required outsourced parts fulfillment. To gain affordability, ease of use, and broader functionality, the company selected Sage 100 ERP from Sage to modernize accounting, inventory, and order management.

Sage implemented Sage 100 ERP modules — including e‑Business Manager, Bar Code, Paperless Office, Drop Ship Purchase Orders, and Visual Integrator — enabling AM Appliance Group to bring parts distribution in‑house, automate purchasing and warranty workflows, and eliminate shipping errors. The changes generated millions in annual parts revenue, virtually eliminated picking/ shipping mistakes, allowed a single person to handle high order volumes, and saved $16,000 a year in postage alone, delivering a strong return on investment for Sage.

AM Appliance Group

Milton Bulloch

Chief financial officer