Case Study: Carlson Rezidor Hotel Group achieves standardized financial operations and improved efficiency with Sage ERP (Sage 300)

Radisson Hotels & Resorts Rests Easy With Sage 300

Radisson Hotels & Resorts, part of Carlson Rezidor Hotel Group, operates over 550 hotels worldwide and faced inefficiencies and high costs from a patchwork of legacy back‑office systems that made financial consolidation, reporting and analysis labor‑intensive. To standardize accounting, improve reporting and integrate with its Curtis‑C reservation/data center without increasing infrastructure or staff, Radisson selected Sage and licensed the Sage 300 solution as a hosted application.

Sage implemented Sage 300 as a hosted, centralized accounting platform that connects with Carlson Rezidor’s data center, enabling rapid rollouts (as many as four managed hotels per month), centralized accounting operations, reduced training and setup time, easier location‑level upgrades, and more consistent reporting. The Sage solution lowered conversion costs, supported a more cost‑effective central accounting office, and improved operational efficiency and scalability across the Radisson portfolio.

Carlson Rezidor Hotel Group

Jim Grimshaw

Director of Hotel Operations