Case Study: Hershey Entertainment & Resorts improves hospitality safety training with SafetySkills

Hershey Entertainment & Resorts - Customer Case Study

Hershey Entertainment & Resorts, a hospitality and entertainment company with 25 properties and more than 9,000 employees, needed consistent safety training for a large, seasonal workforce across a wide range of roles. They turned to SafetySkills for online training after finding that most available courses were too generic for hospitality and food service operations, and they also needed the content to work within their existing CertPoint LMS.

SafetySkills delivered a custom solution with hospitality- and food service-specific courses in a branded interface, and worked closely with Hershey and CertPoint to resolve LMS playback issues and improve course performance. SafetySkills also developed 13 industry-specific titles, helping Hershey roll out relevant, compliant training across its properties with strong technical support and better engagement for employees.

Hershey Entertainment & Resorts