Case Study: Downer reduces journey management time and improves worker safety with SafetyIQ

Downer transforms Journey Management plans (JMP) with SafetyIQ

Downer, a major Australian service provider with a large workforce, faced challenges with its manual, paper-based journey management process for employees traveling long distances to remote sites. This outdated system created visibility gaps, inconsistencies, and delays in ensuring worker safety. To address this, Downer partnered with SafetyIQ to implement a digital safety platform.

SafetyIQ replaced the manual process with a centralized digital solution for travel planning and real-time monitoring. The platform enabled drivers to complete digital risk assessments and automated check-ins, with missed check-ins triggering immediate alerts to managers. The integration with Downer's existing vehicle monitoring system provided additional real-time visibility. As a result, SafetyIQ helped Downer drastically reduce manual journey management from 19 hours to just 4 hours per month, saving 15 hours monthly while significantly improving oversight and safety for its workers.

Downer

Steve Cucé

Head of Zero Harm