Case Study: Three Rivers Ambulance Authority improves compliance, visibility, and operations with SafetyCulture

Three Rivers Ambulance Authority - Customer Case Study

Three Rivers Ambulance Authority (TRAA) needed a better way to manage vehicle supplies, equipment checks, compliance reporting, and temperature-sensitive stock across 22 ambulances while supporting 50,000 emergency calls per year. Using SafetyCulture, the team wanted to reduce manual work, improve visibility, and help its EMT and advanced life support teams stay focused on patient care.

SafetyCulture implemented a platform with inspections and remote temperature monitoring, giving TRAA always-on alerts and quick, easy installation. The solution helped Aaron and his team spot issues like an overcooled narcotics fridge and SUVs warming above 90°F, leading to process changes that reduced energy use and protected supplies. SafetyCulture also made operations easier and took pressure off responders by automating routine checks and improving compliance reporting.

Three Rivers Ambulance Authority

Aaron Ross

Operations Manager