Case Study: THISBOWL achieves consistent training and stronger food safety with SafetyCulture

THISBOWL saves $70,000 annually with SafetyCulture

thisbowl, a growing fast-food chain focused on fresh, healthy food, faced a significant challenge in maintaining consistent training and brand standards across its expanding network of over 50 restaurants in Australia and the U.S. The founders' hands-on approach to operations and training became impossible to scale with 850+ employees, risking inconsistencies in food safety, quality, and customer experience.

To address this, thisbowl implemented Mitti by SafetyCulture. The solution digitized training into a centralized, gamified platform called THIS SCHOOL, leading to over 90% on-time training completion. They also deployed SafetyCulture's sensors for real-time temperature monitoring, saving $70,000 annually in stock loss. The platform streamlined operations with digital checklists and instant issue reporting, ensuring consistent quality and safety standards as the company grows.

Thisbowl