Case Study: Sydney Festival achieves faster, safer event operations with SafetyCulture

Sydney Festival - Customer Case Study

Sydney Festival, a major Australian arts festival with complex site operations and tight seasonal timelines, needed a better way to manage inspections, safety checks, and incident reporting across multiple venues. The team had been using SafetyCulture’s platform since 2017, and as event demands grew, they needed more streamlined, customized digital forms to replace time-consuming paper processes.

SafetyCulture implemented tailored Inspections templates for Sydney Festival covering arrival checks, inductions, infrastructure sign-offs, due diligence, pre-show checks, incident reports, and post-show reporting. The results were significant: Sydney Festival saved 5 minutes per inspection completed, 120 pages per inspection completed, and 12 hours per incident report, helping the team work faster and cut paper-related costs.

Sydney Festival

John Bailey

Head of Production