Case Study: Snooze Eatery achieves safer, more consistent restaurant operations with SafetyCulture

Snooze Eatery - Customer Case Study

Snooze Eatery, a U.S. restaurant chain with 43 locations, faced major operational uncertainty when COVID-19 shut down dine-in service at its newly opened Kansas City restaurant. The team needed a way to rebuild guest and employee trust while maintaining safety, consistency, and quality, and used SafetyCulture checklists and inspections to support those efforts.

SafetyCulture helped Snooze Eatery create hourly and 15-minute cleaning and safety cycles, with “Safety Dancers” using checklists to manage sanitation and capacity. The platform also enabled photo and note-based inspections, recipe standardization, and quality checks across locations, helping deliver the same “perfect plate” and service in every restaurant while strengthening safety standards during and after the pandemic.

Snooze Eatery

TJ McReynolds

General Manager