Case Study: Luxottica achieves greater store visibility and accountability with SafetyCulture

Luxottica - Customer Case Study

Luxottica, which operates 430 retail stores across Australia and New Zealand, needed a better way to create accountability and gain centralized visibility into store performance. Using SafetyCulture, the company wanted to speed up wider adoption of daily and weekly checks while reducing reliance on manual, in-person regional manager visits.

SafetyCulture helped Luxottica digitize store audits and share responsibility between store and regional managers, improving adoption among store managers as well. The result was faster checks, reduced travel needs, and shorter audits that previously took three to four hours, while also increasing visibility into store performance and enabling future data integration across the business.

Luxottica

Carl James

Vice President