Case Study: Lowe's achieves nearly $1M in annual loss prevention savings with SafetyCulture

Lowe's saves nearly $1 million per year thanks to improvements in loss prevention auditing

Lowe’s, a Fortune 500 home improvement retailer, needed a better way to manage loss prevention and operational audits than cumbersome paper and Excel checklists. As Process Improvement Manager Enrique Espinoza looked for a more efficient solution, Lowe’s turned to SafetyCulture to track audit results, score performance, and gain visibility into risks across stores.

SafetyCulture replaced manual checklists with iPads, dashboards, and instant reporting, enabling Lowe’s to conduct 2,500 audits in the last half of 2016 and expand auditing across guest experience, delivery, sales, and compliance. The impact was significant: Lowe’s saved nearly $1 million in 2016 and now gives employees and directors real-time insight into store performance through SafetyCulture.

Lowe's

Enrique Espinoza

Process Improvement Manager