Case Study: Jones The Grocer drives global training consistency and growth with SafetyCulture

Jones The Grocer launches new menu in 3 weeks with 85% training adoption using SafetyCulture

Jones The Grocer, a global quick-service restaurant and retail business, faced challenges in maintaining consistent operations and brand standards across its rapidly expanding franchise network. Relying on manual processes and inconsistent training tools, the company needed a centralized solution to ensure a uniform customer experience worldwide. To address this, they partnered with SafetyCulture to utilize its Training platform.

By implementing SafetyCulture Training, Jones The Grocer created a central hub for interactive, micro-learning modules accessible on mobile devices. This solution provided real-time visibility into training completion and performance, linking audits directly to assigned learning. SafetyCulture enabled the company to upskill teams rapidly for a major menu refresh in just three weeks, achieving an 85% training adoption rate and fostering a more proactive, confident workforce aligned around a shared culture of excellence.

Jones The Grocer