Case Study: JD Sports achieves lower stock loss and improved store efficiencies with SafetyCulture

JD Sports - Customer Case Study

JD Sports, a leading sports retailer, was struggling with paper-based audits that produced valuable information but little actionable analysis. Using SafetyCulture’s Inspections and platform, the team wanted a digital auditing solution to uncover trends, identify problem areas by store or region, and better understand the link between compliance and stock loss.

SafetyCulture helped JD Sports move to three full audits per month in each store and break down results by brand, region, auditor, and location. The new visibility showed that lower compliance scores were generally associated with higher stock loss and more crime, giving JD Sports clear evidence to improve procedures and expand SafetyCulture use to store risk registers and new-store checklists.

JD Sports

Ben Deeks

Head of Retail Profit Protection