Case Study: Infocus Food Safety achieves faster, paperless audits and immediate food‑safety reporting with SafetyCulture's iAuditor

Infocus Food Safety - Customer Case Study

Infocus Food Safety, part of the Infocus Management Group, provides food safety management systems and training across Australia with a focus on aged care facilities, where residents are especially vulnerable to foodborne illness. Because poor food handling can quickly become life‑threatening in these settings, Infocus faced the challenge of reliably detecting and preventing risks while keeping audits efficient and actionable.

Infocus adopted the iAuditor checklist app to track temperatures, storage, hygiene and photos on site, producing polished PDF reports immediately. The switch cut hours of post‑audit admin to minutes (Simon says the first day’s time savings paid for the iPad), improved professionalism, enabled instant action plans, required no formal training, and strengthened quality control to better prevent dangerous food‑safety incidents.

Infocus Food Safety

Melinda Chapman

Founding Director