Case Study: London City Airport achieves paperless, faster inspections and enhanced safety with SafetyCulture

How this leading airport conducts safety inspections while reducing paper

London City Airport, the only airport located in central London with a single 1.5 km runway and a busy, steep approach, handles millions of passengers each year and relies on a 25‑person operations team to perform multiple daily safety and third‑party inspections. Their paper‑based audit process was time‑consuming, generated roughly 5,000 sheets of audit paperwork a year, and didn’t meet the airport’s goal of reducing its carbon footprint while delivering reliable, data‑driven compliance checks.

To solve this, the airport adopted SafetyCulture’s iAuditor, moving inspections from clipboards to digital checklists that are quick to create, easy to share and simple to access online. The switch streamlined reporting, cut paperwork, saved time and costs, and—most importantly—improved data collection and safety oversight, reinforcing London City Airport’s modern, safety‑first culture.

London City Airport

Ben Harrison

Airfield Duty Manager