Case Study: Coffey Testing achieves faster digital inspections and issue resolution with SafetyCulture

How Coffey Testing ensures everything goes smoothly from the field to the labs with iAuditor by SafetyCulture

Coffey Testing, a construction materials testing company with more than 25 laboratories across Australia, faced major visibility and communication challenges with its field-based workforce. Paper audits, manual PDF processing, and heavy email traffic made supervision difficult and time-consuming, with supervisors spending up to 10–12 hours a week on paperwork and some hazards or near misses taking around two weeks to resolve. SafetyCulture helped Coffey Testing digitize its inspections and safety reporting, improving efficiency across frontline operations.

Using the SafetyCulture platform, Coffey Testing moved virtually all safety reporting to tablets, expanded digital checks to vehicle, hygiene, radiation, and audit workflows, and adopted the Issues feature for faster incident reporting and real-time collaboration. The results included a 213% year-over-year increase in issues reporting and zero lost time injuries, showing a clear impact from SafetyCulture on both communication speed and safety outcomes.

Coffey Testing

Scott Picton

Safety Manager