Case Study: Fishbowl improves training and food safety with SafetyCulture

Fishbowl saves $70,000 and hits 90%+ training completion with SafetyCulture

Fishbowl, a growing fast-food chain focused on fresh, healthy food, faced a challenge in maintaining consistent training and brand standards across its expanding number of restaurants in Australia and the USA. As they scaled, their previous hands-on approach to training and operations oversight became impossible, leading to inconsistencies in food safety, quality, and customer experience. To address this, they turned to the vendor SafetyCulture and its platform to centralize their operations.

By implementing SafetyCulture's platform, Fishbowl digitized checklists for brand standards, created a centralized and engaging training program called "FISH SCHOOL," and deployed real-time temperature sensors. This solution led to significant results, including over 90% on-time training completion, annual savings of $70,000 in avoided stock loss, and over 1,200 proactive alerts in a year. SafetyCulture provided the tools for Fishbowl to ensure consistency, improve food safety, and support their continued global growth.

Fishbowl