Case Study: ERH makes Welsh motorways safer and smarter with Mitti by SafetyCulture

ERH makes Welsh motorway operations safer with SafetyCulture across 50 million annual trips

The customer, ERH, is a provider of installation, maintenance, and commissioning services for Welsh highway infrastructure. Their challenge was maintaining and upgrading technology along the busy M4 motorway safely and efficiently, with minimal public disruption, while managing hundreds of dispersed assets and ensuring issues were tracked and resolved. They implemented Mitti, a platform by SafetyCulture, to address these operational difficulties.

Using Mitti by SafetyCulture, ERH digitized its processes for capturing issues, assigning maintenance work, conducting inspections, and communicating via dynamic job packs. The entire organization adopted the platform, which improved visibility for senior leaders and the client, streamlined reporting, and reduced disruption. The solution became so embedded that it now forms a key part of ERH's tendering process, helping demonstrate their efficiency and commitment to safety.

ERH