Case Study: Ausgrid reduces on-site auditing time with SafetyCulture

Ausgrid reduces auditing time on site to get power restored as quickly as possible for residents

Ausgrid, an electrical services provider, needed a faster, more consistent way to conduct field audits and communicate site issues while restoring power for residents as quickly as possible. Using the SafetyCulture platform, they moved away from printed Excel spreadsheets and manual photo-based reporting to a system that could standardize questions, capture photos, and help managers analyze visits across the organization.

With SafetyCulture, Ausgrid built customized checklists using Smart Fields and reporting formats that pushed non-compliant issues to the top, making it easier to identify what needed attention. The result was dramatically improved time on site, less irrelevant questioning for auditors, and immediate report generation for stakeholders—helping Ausgrid reduce auditing time and share clear, concise data with both field teams and executives.

Ausgrid

Andrew Sargent

Manager HSE Investigations