Case Study: Leading Consumer Food Producing Company achieves reduced complaints and verifiable rail-car sanitation with SafetyChain Software

Leading Consumer Food Producing Company - Customer Case Study

A GFSI‑certified producer of high‑grade wheat for cereal ingredients that ships most product in bulk via rail cars needed to replace paper‑based sanitation records and better manage large volumes of food‑safety data to support SQF audits, their food safety program, and rapid responses to customer inquiries.

SafetyChain’s Food Safety solution moved rail‑car cleaning checks to tablets, added photo documentation with time‑ and date‑stamped approvals, and centralized facility‑wide data mapped to SQF codes. The company can now quickly retrieve verified visual records of outbound car conditions, has significantly reduced downstream complaints, and can more convincingly demonstrate its commitment to food safety.