Case Study: med con team delivers fast medical assistance for travelers with Safeture

Med con team - Customer Case Study

A major medical assistance provider, med con team, faced the challenge of providing immediate and effective support to a traveler in Ethiopia who fell ill and was anxious about the local medical infrastructure and next steps. The traveler used the emergency button in the Safeture app, which initiated the need for a swift medical evaluation and clear guidance from the provider's Medical Director.

Safeture’s solution provided crucial country information beforehand and enabled the emergency call to be routed directly to med con team's hotline. This allowed for an immediate conference call with a doctor who provided medical instructions, preventing a hospital visit. As a result, the traveler recovered quickly with medication and was able to continue her business trip without interruption, showcasing the effectiveness of the integrated Safeture service.

Med con team