Case Study: Falck achieves safer travel risk management with Safeture

Falck - Customer Case Study

Falck Global Assistance, a global provider of medical and security assistance for travelers, needed a technology partner to help build a reliable, scalable, and compliant platform for its travel risk management services. Their challenge was to create an intuitive solution for end-users that also provided their Emergency Response Center with a complete overview of incidents to enable proactive outreach. To meet this need, Falck partnered with Safeture for its software expertise.

Safeture implemented its user-friendly app and web portal to create a complete Duty of Care solution for Falck. The joint offering combines Safeture's innovative platform with Falck's 24/7 emergency monitoring, providing a 360-degree approach to employee safety. This successful partnership has resulted in a long-term relationship, easy client onboarding, and Falck's customers being among the safest, as the solution makes it intuitive and easy to access assistance.

Falck

Pia Kehler

Head of Sales Travel Risk Management