Case Study: a big European manufacturer maintains global communication during outage with Safeture

Big European Manufacturer - Customer Case Study

A big European manufacturer, with a global workforce of 800 employees, faced a critical IT failure that shut down its primary communication systems, including email and intranet. This left CIO Marie with no way to contact her staff worldwide. The company turned to its existing vendor, Safeture, and a service it had previously implemented called Safeture Facilities to overcome this challenge.

Using the Safeture platform, the company was able to quickly communicate crucial updates to all employees and offices globally despite the internal outage. The solution allowed for the instant creation of communication groups, such as one for the management team, ensuring continuity. Safeture provided an essential secondary communication channel, proving that relying on a single method is insufficient for modern risk management and enabling the company to operate effectively through a major crisis.