Case Study: Rehmann achieves faster tax return processing with SafeSend Returns

Rehmann cuts tax return processing to 5 minutes with SafeSend

Rehmann, a large accounting and consulting firm in the Midwest, sought a more efficient method for delivering tax returns and collecting signed Forms 8879 from its clients. They turned to the vendor SafeSend and implemented its SafeSend Returns solution to streamline this previously time-consuming, paper-based process.

By adopting SafeSend Returns as the default delivery method, Rehmann’s staff dramatically reduced the time spent processing a return from 25-30 minutes down to just five minutes. This efficiency gain freed up over 1,200 hours for their professional support team annually. The solution from SafeSend was also well-received by clients, who found it simple to use, leading to an average of just 16 minutes to sign and return documents. This partnership with SafeSend allowed Rehmann to increase productivity and reduce costs while improving the client experience.

Rehmann