Case Study: a hotel and hospitality brand improves lone worker safety and team organisation with Safepoint

Hotel & Hospitality Brand - Customer Case Study

A major hotel and hospitality brand with over 1,000 employees faced a significant challenge ensuring the safety of its lone-working property management team. These employees frequently visited empty hotels with no direct support, creating a serious risk should an accident occur. Additionally, the company found it difficult to organize and keep track of its geographically dispersed team. They appointed Safepoint to address these critical safety and logistical concerns.

Safepoint implemented its self-managed lone worker app solution, which allowed employees to start timed tasks and alert assigned guardians if they overran. This provided immediate safety reassurance and eliminated the need for a less efficient buddy system. The accompanying Safepoint Portal also gave managers a single view of all staff, vastly improving organization and enabling quick problem-solving. The vendor's solution saved the company time and money while ensuring staff could work safely and without distraction.