Case Study: The East of England Co-op protects lone delivery drivers with Safepoint

East of England Co-op appoints Safepoint to protect its lone worker delivery drivers

The East of England Co-op, a large regional retailer, faced the challenge of protecting its delivery drivers who became lone workers due to a surge in demand for contactless shopping during the COVID-19 pandemic. They needed a comprehensive safety solution to monitor staff, manage the risks of the road, and protect against potential customer abuse. They partnered with Safepoint to implement a lone worker safety system.

Safepoint provided a solution comprising wearable smart panic alarms, a safety app for timed tasks, and a web portal for supervisor oversight, all backed by a 24/7 monitoring center. This system allowed the co-op to track drivers and respond swiftly to any incidents. As a result, the East of England Co-op was highly satisfied, reporting that the Safepoint technology is easy to use and provides significant comfort to their colleagues performing a vital role for their communities.

The East of England Co-op

Lee Hammond

Head of Security