Case Study: Vitality Senior Living prevents 7 fall-related move-outs with SafelyYou

Vitality Senior Living - Customer Case Study

Vitality Senior Living faced a serious challenge in its memory care communities: residents with multiple falls were at high risk of moving out, most falls were unwitnessed, and staff often had to follow a strict “when in doubt, send them out” approach. This made it difficult to understand root causes, limited effective clinical intervention, and led to frequent EMS and ER use. SafelyYou was brought in to help address the issue.

SafelyYou implemented its fall detection and video-based fall review solution, giving Vitality better visibility into true fall rates, fall severity, and intentional self-lowering. With support from SafelyYou clinical experts, the teams developed more targeted, person-centered interventions. The results were significant: 7 fall-related move-outs were prevented across two communities in two months, 88% of unnecessary ER visits were avoided, and Vitality saved more than $175,000 annually.

Vitality Senior Living

Chris Guay

Chief Executive Officer