Case Study: Leading Ferry & Transport Company achieves consolidated global payroll visibility and reduced labor costs with Safeguard Global

Leading Ferry & Transport Company - Customer Case Study

Leading Ferry & Transport Company, a UK and Europe operator employing 6,000 people across the UK, Ireland, Belgium, Jersey and Germany with 30 different payrolls, faced fragmented payroll processes after acquisitions: multiple vendors and systems, highly complex gross‑to‑net rules, inconsistent central reporting and no formal disaster recovery or business continuity. To consolidate payroll delivery and increase visibility into multinational payroll information, they engaged Safeguard Global for a global payroll outsourcing solution.

Safeguard Global implemented a five‑year global payroll outsourcing program starting with an end‑to‑end discovery to capture business rules and harmonize reporting, then built country‑specific rule sets, ran parallel/shadow payrolls and executed phased go‑lives. The result was a single EMEA‑wide payroll supplier with consolidated reporting and full visibility into labor costs across 30 payrolls (6,000 employees), lower ongoing costs and efficiency gains, a more strategic payroll function and improved offshore operations and business continuity thanks to Safeguard Global.