Case Study: Largest Parcel Delivery Company achieves accurate, compliant multi-country payroll with Safeguard Global

Largest Parcel Delivery Company - Customer Case Study

Largest Parcel Delivery Company, a Fortune 100 organization with roughly 300,000 employees and $43 billion in annual revenue, faced a ten-year payroll problem for 600 staff across 17 Caribbean islands. Multiple local providers and inconsistent local processes produced inaccurate payroll data, late tax filings, and compliance risk. To address this, they engaged Safeguard Global for global managed payroll services and a single-source payroll solution.

Safeguard Global configured and reran all payrolls from the start of the tax year, executed a phased rollout with parallel runs to map legislative differences, standardized reporting, and automated General Ledger delivery into PeopleSoft along with semi-automated bank instructions. The result: live, compliant payrolls since 2007, a single support contact, on-time tax filings, restored confidence in payroll accuracy, elimination of non‑compliance fees and penalties, and a scalable solution covering 600 employees across 17 countries.