Case Study: Global Pharmaceutical Enterprise saves more than $30M with SafeGuard Cyber

Global Pharmaceutical Enterprise Saves More Than $30M Using SafeGuard Cyber

Global Pharmaceutical Enterprise Company needed better visibility and richer detail in its CRM while managing complex pharmaceutical compliance requirements across multiple regional regulatory frameworks. As field teams added free-text call notes to improve the quantity and quality of health care provider interactions, the company faced a sharp increase in content that required review for regulatory compliance, with limited ability to monitor CRM data for issues or extract actionable insights.

SafeGuard Cyber implemented its language-agnostic, cloud-based platform to automate compliance and regulatory review of HCP interaction records across multiple languages. The solution now processes more than 100,000 free-text call records per day, reducing manual oversight costs by $3 million per month and helping Global Pharmaceutical Enterprise Company drive digital transformation, improve sales productivity, and generate better business insights.