Case Study: WhatsApp enables secure, compliant pharmaceutical messaging with SafeGuard Cyber

Global 100 Pharmaceutical Leader Automates WhatsApp Security and Compliance, Driving Digital Transformation

WhatsApp, used by a Global 100 Pharmaceutical Company’s 400+ person field force in Brazil, needed a secure way to engage healthcare providers on the country’s most popular messaging app. The challenge was allowing reps to use WhatsApp while protecting communications from security threats and compliance violations, especially as COVID-19 pushed the company to accelerate digital transformation.

SafeGuard Cyber implemented its SafeGuard platform to monitor and secure all enterprise WhatsApp communications with 100% coverage, processing more than 118,000 messages each month. SafeGuard Cyber automatically detects and quarantines malware in links or attachments and helps identify data loss and compliance risks, enabling safer customer engagement and leading to more frequent, higher-quality sales interactions.

WhatsApp