Safecall
9 Case Studies
A Safecall Case Study
Tullow Oil, a leading independent oil and gas company, sought to strengthen its ethics and compliance framework by providing a secure, external channel for whistleblowers. To address the challenge of enabling employees and partners to raise concerns confidentially or anonymously, the company appointed Safecall as its external whistleblowing provider.
Safecall implemented a multilingual hotline service that acts as a confidential intermediary, protecting whistleblower anonymity while allowing Tullow to gather essential information. The solution provides multiple reporting methods and requires minimal management, feeding valuable data into the company's annual trend analysis. The results include a reliable, standalone service that aligns with expected call volumes for an organization of its size and reinforces Tullow's open culture, giving its global workforce the confidence to speak up.