Case Study: Okta accelerates security access and trust operations with SafeBase by Drata

Okta accelerates security documentation access with SafeBase, cutting wait times from weeks to minutes

Okta, a global leader in identity and access management, faced challenges with its internally built trust center, which was time-consuming to maintain and delayed access to vital security documentation for customers. Seeking a more seamless and robust solution, Okta partnered with SafeBase by Drata to transform its trust operations and improve the customer due diligence experience.

By implementing SafeBase's Trust Center, Okta gained a purpose-built platform that enabled real-time content updates without relying on internal engineering resources. The solution included an auto-approval logic flow integrated with their CRM, which streamlined access and reduced manual reviews. This resulted in faster customer access to documentation, a reduction in routine security inquiries, and more strategic, high-value engagements with their security team.

Okta