Case Study: Fortinet reduces security questionnaire workload and speeds global sales with SafeBase

Fortinet speeds security questionnaire responses for 800K+ customers with SafeBase

Fortinet, a global cybersecurity leader, faced a significant challenge in manually responding to a high volume of security questionnaires from its customers. This fragmented process, managed through emails and spreadsheets, was time-consuming and introduced risks of inconsistent information sharing. To solve this, Fortinet adopted SafeBase's Enterprise Bundle, which includes a Trust Center and AI-powered questionnaire assistance.

The solution implemented by SafeBase provided a centralized, self-serve portal for customers to access trust documents, automating workflows and integrating with Salesforce. This drastically reduced manual effort, accelerated sales cycles, and strengthened customer confidence. As a result, Fortinet streamlined its global trust operations, supporting its expansion into new markets and reclaiming valuable team bandwidth.

Fortinet