Case Study: EAB reduces manual security work and accelerates customer requests with SafeBase Trust Center by Drata

EAB reduces questionnaire requests by 85% with SafeBase

EAB, a company that partners with educational institutions, faced a significant challenge in efficiently managing the countless security questionnaires and customer assurance requests it received. Their security team was burdened with manually completing these repetitive tasks and maintaining fragmented documentation across various files, which was time-consuming and created internal friction. To address this, EAB implemented the SafeBase Trust Center from vendor Drata.

The solution from Drata centralized and automated EAB's customer assurance workflows into a single, public-facing Trust Center. This allowed customers to self-serve information, dramatically reducing manual work for EAB's team. The results were substantial, including an 85% reduction in questionnaire requests and an 85% reduction in the time needed to complete security assessments. Furthermore, the Drata Trust Center influenced $20 million in revenue by accelerating deals and enhancing trust.

EAB