Case Study: Georgia Power achieves faster meter replacement and detects revenue loss with Safe Software's FME

Georgia Power - Customer Case Study

Georgia Power’s Metering Services team needed a way to track meter data, identify defective meters, detect database anomalies, and uncover financial discrepancies across multiple systems. To solve this challenge, Georgia Power used Safe Software’s FME product to compile, compare, and analyze meter and database information.

Safe Software’s FME helped Georgia Power locate 1,000 installed meters with factory defects, cutting replacement time from 4 months to just 1 week. The solution also uncovered a database discrepancy that had led to $2.5 million in unbilled revenue since 2004, while supporting automated reporting, anomaly detection, and data feeds to dashboards and internal systems.

Georgia Power

Kenneth Dunn

Georgia Power