Case Study: Epoca achieves faster omnichannel fulfillment with Saddle Creek Logistics Services

Epoca - Customer Case Study

Epoca International, Inc., a designer and distributor of consumer houseware products, needed a fulfillment partner to support rapid growth and manage heavy seasonal demand from September through December, including drop-ship and promotional sales through major retailers. Epoca turned to Saddle Creek Logistics Services for warehousing and omnichannel fulfillment support.

Saddle Creek Logistics Services built a strategically located fulfillment network for Epoca in Ft. Worth, Texas, and Buena Park, California, enabling two-day shipping across the U.S. The solution also included kitting, labeling, and other value-added services for third-party vendor and drop-ship preparation, helping Epoca handle about 73% more orders per day in peak season, with more than 80% shipping same-day and most orders delivered in two days or less.

Epoca

Victoria Albanese

Sr. Director of Sales Operations