Case Study: Bobbie Achieves 100% On-Time Omnichannel Fulfillment with Saddle Creek Logistics Services

Bobbie achieves 100% on-time delivery with Saddle Creek Logistics Services

Bobbie, a mom-founded organic infant formula company, faced the challenge of scaling its operations to meet triple-digit growth while maintaining its brand promise of reliable, on-time delivery. Their previous 3PL provider could not keep up with their explosive growth. They partnered with Saddle Creek Logistics Services to develop a comprehensive omnichannel fulfillment solution that handles subscription, ecommerce, and retail orders, including kitting and labeling services.

The solution implemented by Saddle Creek involved creating a strategic multi-node distribution network with fulfillment centers across the U.S. Saddle Creek integrated advanced warehouse and order management systems to handle complex operational requirements like FIFO inventory and retail compliance. The results were exceptional, with the partnership enabling Bobbie to achieve 100% on-time delivery and 100% order accuracy monthly over the past year while supporting a 170% year-over-year increase in DTC volume. Saddle Creek also helped reduce Bobbie's parcel costs by double digits.

Bobbie