Case Study: Bealls improves holiday fulfillment with Saddle Creek Logistics Services

Bealls - Customer Case Study

Bealls, the family-owned retail chain behind department, online, and outlet stores, needed a better way to handle rapidly growing ecommerce fulfillment. Historically, store personnel in Florida picked, packed, and shipped all online orders, but with the holiday season approaching and online sales surging, the company needed to protect customer service while easing pressure on its stores.

Bealls turned to Saddle Creek Logistics Services for fulfillment support, outsourcing toys and housewares to its 3PL partner for the holiday period. Saddle Creek quickly ramped up to fulfill these online orders, helping Bealls improve service levels, reduce turnaround times, and lower returns and damages, while also generating significant savings in labor and transportation costs.

Bealls

Geoff Ashman

Director, eCommerce Marketing & Operations