Case Study: Hard Rock Hotels boosts revenue 20% and streamlines revenue management with Sabre's SynXis Performance Insights

How SynXis Performance Insights re-energized Hard Rock Hotels’ revenue management

Hard Rock was struggling with fragmented reservation data and labor-intensive, aggregate reporting that hampered effective revenue management and distribution decisions. To address this, Sabre deployed its SynXis Performance Insights solution to provide a centralized, actionable data warehouse and on-demand analytics for chain- and property-level performance.

Sabre’s SynXis Performance Insights delivered dashboards, drill-down reporting and customizable views that let Hard Rock quickly analyze channel production, market trends and booking lead time. The new capability saved hours of manual work each week, enabled targeted staff training that drove a 20% month-over-month revenue increase at specific properties, and materially improved the Revenue and Distribution team’s decision-making.

Hard Rock