Sabre
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Case Study: Capella Hotel Group achieves over $1M in incremental revenue with Sabre Gift Cards & Vouchers
A Sabre Case Study
Capella Hotel Group - Customer Case Study
Capella Hotel Group, a luxury hospitality brand in Asia, wanted to create more digital touchpoints for its resorts while improving efficiency across global teams. The company turned to Sabre for a Gift Cards & Vouchers solution to launch a unified, localized storefront that could promote curated experiences, support multiple properties, and provide a mobile-friendly way for guests and staff to browse and track sales.
Sabre implemented a customized digital gifting platform with merged checkouts, centralized backend control, localized promotions, and a media-focused website design. The results were strong: Capella generated over $1M in incremental revenue in less than a year, with popular staycation packages averaging a $500 USD order value, while also improving sales monitoring, reporting, and customer support for gift voucher inquiries.
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