Case Study: Duna Wellness achieves faster operations and better guest service with SabeeApp

Duna Wellness - Customer Case Study

Duna Wellness, a four-star hotel in Baja, Hungary, faced major challenges with an outdated, locally hosted property management system that rarely received updates, had limited reporting, weak support, and even caused a catastrophic data loss incident that erased all reservations. To address these issues, the hotel turned to SabeeApp, a cloud-based property management solution.

SabeeApp provided Duna Wellness with a more reliable and efficient workflow, including better data security, faster guest communication, easier invoicing, ID scanning, and improved reporting. The hotel also benefited from stronger staff collaboration and responsive support from SabeeApp. As a result, average check-in time decreased by 50%, administration time was cut by 75%, and response to issues was expected within 24 hours.