Case Study: Thai Airways achieves carrier-wide learning efficiency and compliance with Saba Learning

Thai Airways relies on Saba to manage its carrier-wide learning efforts from a single platform

Thai Airways, Thailand’s national carrier, needed to expand its successful pilot e-learning program into a companywide training strategy. Rapid growth had strained classroom capacity and instructor availability, created scheduling conflicts, and made it difficult to manage certifications and compliance across diverse employee groups from flight crews to caterers and administrative staff.

Working with VLink, Thai Airways implemented Saba Learning on an IBM AIX clustered platform to provide a single, standards-compliant system for virtual and classroom training. The unified solution centralizes curriculum, certifications, content and reporting (including a personal “My Success Plan”), streamlines registrations and notifications, ensures regulatory compliance, supports 5,000+ users, and delivered significant operational efficiencies and cost savings across the carrier.

Thai Airways

Saroch Ingsa

Director of Flight Deck Crew Training Department