Case Study: Swedbank doubles training capacity and certifies 8,500 financial advisors in eight weeks with Saba Learning Suite

Swedbank Drives Competence to Business With Support of Saba’s Comprehensive Competency Management Solution

Swedbank, a leading Nordic–Baltic banking group serving millions of retail and corporate customers with roughly 15,000 employees, needed to accelerate the transfer of competencies into business impact, raise advisor readiness to meet new financial regulation, and better align learning with strategic customer‑service goals to improve retention and satisfaction.

Swedbank implemented Saba Learning Suite to create a competency library, map job types, deliver blended development plans and track progress. The platform supported 13,000 users, doubled training days from 22,000 to 40,000 without increasing costs, enabled certification of 8,500 financial advisors in eight weeks, improved customer satisfaction, and helped earn industry recognition for competency management.

Swedbank

Staffan Ivarsson

Deputy Director of Human Resources