Case Study: RR Donnelley achieves scalable, continuous workforce learning and business transformation with Saba Cloud

RR Donnelley - Customer Case Study

RR Donnelley, a 150‑year‑old professional services firm, reinvented its business and tripled its workforce to 68,000 over ten years. Facing rapid growth and the need to reskill employees, HR sought a modern learning platform that could deliver continual, drip-fed content along with mentoring and group-reinforced learning.

Saba Cloud was deployed as a single hub for compliance and skills-based learning, providing tracking, mentor and group capabilities and scalable access. The platform increased learning completion, enabled skills-based groups to reinforce training, and created a repeatable model that helped ensure consistent customer service across the consolidated global team.

RR Donnelley

Tom Carroll

Executive Vice President for Human Resources