Case Study: CentraState Healthcare System achieves streamlined paperless appraisals and 575 hours saved with Saba

Paperless employee appraisals help CentraState focus on quality patient care

CentraState Healthcare System, a private not-for-profit health system in central New Jersey with a 271-bed medical center and multiple care facilities, faced an administrative burden from a paper-based performance appraisal process covering 2,200 employees and 385 job descriptions. The manual workflow required extensive data entry, emailing and document tracking, left managers and HR overwhelmed each appraisal cycle, and diverted limited HR resources from strategic priorities like patient and employee satisfaction.

CentraState implemented Halogen Performance Healthcare after a vendor selection process; the healthcare-specific solution offered electronic signatures, a competency library aligned with JCAHO requirements, automated scoring and robust reporting. Implementation went smoothly and delivered quick results: a 93% on-time completion rate in the first full cycle, an estimated 575 manager hours saved annually, elimination of temporary data-entry hires, reduced paper and higher manager/employee buy-in, allowing HR to focus on strategic work.

CentraState Healthcare System

Debbie Whalen

Manager of Organizational Development